No off-site backups
A backup on the same server as the site is not a backup. The first time you need it is the first time you find out.
Website Services
Fast, modern sites that turn visitors into calls
Hosting, maintenance, speed and security for the site you already have — plus the ongoing changes most agencies charge a ticket for.
In plain terms
A care plan keeps a site you are broadly happy with fast, patched and backed up, so small edits do not sit for weeks and a plugin update does not take the site down. It is maintenance, not a rebuild.
It is the wrong spend if your site is years old, painful to edit and converting badly. Paying monthly to maintain a page that does not generate calls is money spent preserving the problem. In that case, rebuild first.
What’s included
- Managed hosting with daily backups and uptime monitoring
- Core Web Vitals tuning — LCP, CLS and INP
- Security patching, WAF and malware remediation
- Unlimited small content edits
What you get
- 01
Performance pass
Image pipeline, caching, render-blocking scripts and font loading fixed until the site scores green on mobile.
- 02
Maintenance retainer
Plugin, theme and platform updates applied on a staging copy first, so nothing breaks in production.
- 03
Conversion tracking
GA4, Search Console and call tracking wired correctly, with goals that map to revenue.
- 04
Content edits
Send the change, we ship it — usually same business day.
The engagement
How the Website engagement runs
The sequence rarely changes, even though every account does. Fix the foundation, launch what is fast, then compound.
Week 1
Full audit: hosting, performance, security posture, backup status, plugin and dependency health, and a list of the edits already queued.
Weeks 2–3
Stabilise — move to solid hosting if needed, fix the Core Web Vitals issues, set up monitoring and off-site backups.
Ongoing
Scheduled updates and testing, a fixed monthly allowance of content and design edits, and uptime and performance monitoring.
Quarterly
A review of what the site is being asked to do and whether a care plan is still the right call or a rebuild would pay for itself.
Fit
Who Website is for
And who it isn’t
If your site is years old, painful to edit and converts badly, a care plan just keeps a weak asset alive. Rebuild first. Paying monthly to maintain a page that does not generate calls is money spent preserving the problem.
- You have a site you are broadly happy with and nobody in-house to keep it patched, backed up and fast.
- Small edits sit for weeks because your last developer bills by the ticket and answers when convenient.
- You are spending on ads or SEO and sending that traffic to a site that loads slowly on a phone.
What goes wrong
Where Website usually gets wasted
The failure modes we see most often when this channel is run without discipline — worth checking your current setup against.
Maintaining a site that should be replaced
If edits are slow and conversion is poor, a care plan just keeps a weak asset alive. Rebuild, then maintain.
Ad spend pointed at a slow site
Paying per click to send mobile visitors to a page that takes six seconds to load is an expensive way to lose them.
How we measure it
What a working Website account looks like
Booked jobs are the goal. These are the earlier reads that tell us the channel is on track to get there.
Edits ship in days, not weeks
A fixed monthly allowance and a known point of contact, so routine changes stop being a project.
Core Web Vitals in the green
Load performance that does not drag down rankings or bounce mobile visitors before the page renders.
Recoverable in an incident
Tested off-site backups and a documented restore path, so a bad update is an inconvenience rather than a crisis.
No surprise downtime
Monitoring that catches an expired certificate or a failed update before a customer does.
Go deeper
Specialist website services services
Questions
Website: common questions
It follows the size and platform of your site, how much traffic it carries, and how many edits you send. A five-page brochure site sits at the bottom of the range. A two-hundred-page site with booking, custom plugins and weekly content changes sits well above it. We quote after looking at the actual install rather than reading off a tier chart.
Text changes, image swaps, new staff bios, hours, pricing updates, adding a page from an existing template, fixing a broken form. Those go in a queue and usually ship the same business day. New templates, custom functionality, integrations and design work get quoted separately. We tell you which bucket a request falls into before we start, not after.
Uptime monitoring usually alerts us before you notice, and a clean restore from the daily backup is quick. Malware cleanup takes longer, often a day or two, because we have to find the entry point rather than just delete files, or it comes back. If the host itself is the problem, a migration adds time. We give you a specific estimate once we can see it.
Not always, though it is often the cheapest fix. Bargain shared hosting sits behind a large share of the speed problems we see, and we cannot stand behind performance on infrastructure we do not control. If your current host is solid, we will manage the site where it lives. If it is not, we will show you the load times before recommending a move.
Find out how we can help your business succeed.
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Free audit · No obligation · No long-term contract
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